We have all played the “What If” game, but have you ever followed through? Rachael Piper asked herself “What if I just quit”…so she did.
Quitting? Even the word makes us sweat! I don’t think we ever want to be labeled a quitter, but is that the right way to think about it?
In this episode, Rachael shares the invaluable experience she gleaned from entering the workforce in 2007 that she still leans into today while running her own company.
A few of my favorite take aways include:
- The person in the room that “has all the answers” probably knows the least. The person in the room that’s asking the most questions, is who you want on your team.
- It is important to make decisions that will keep you true to yourself, even when they are hard
- Spend a little, save a lot (there is freedom in living below your means)
– “I’m not going to limit myself just because people wont accept the fact that I can do something else” Dolly Parton
Rachael reminds us of the importance of being true to yourself and that taking calculated risks (although scary and perhaps intimidating) can be fun and life giving. She also helps us remember that we are the only ones who can define success for ourselves.
Welcome: Welcome to “How She Got Here – Conversations with Everyday Extraordinary Women.” It is my belief that every woman has something inside her only she can do. The more we share the stories of other women, who have already discovered their thing, the more it inspires, encourages, and empowers other women to do the same.
Intro: Hey Pod Sisters, have you ever thought, what if I just quit? How does that phrase even make you feel? Does it inspire and empower you? Or does it terrify you? Maybe it does a little bit of both. My guest today is Rachael Piper. And one day, she did just that.
Susan: Rachael, thank you so much for joining us today and sharing a little bit about you and your story. But for those of our audience who don’t know you, would you share a little bit about who you are, what you do, and your life in digital marketing.
Rachael Piper: Absolutely. Well, thanks for having me on as well. So kind of my quick background, if you will, for the most part, I grew up in Flower Mound, Texas, which is just outside of Dallas. And then I went to college at SMU, which is in Dallas proper. I was a double major there with advertising and sociology. I put myself through school and was able to get both majors completed in the four years that I was there. So I graduated from there in 2007. So I entered the workforce right around the same time as the recession. So it was a kind of trial by fire, learned a lot through that, you know, experience kind of got a good taste of the real world right off the bat, if you will. Originally…Know too that I talk, talk, talk, talk, talk, so feel free to interrupt me as needed.
But, I originally was leaning a little bit more into the sociology side, but was trying to temper that knowing that I couldn’t go into a full kind of traditional sociology, like social work type of a job because I knew that I would not be able to separate work from home. But I was really fascinated with sociology and even just like the getting the dual major. You know, a lot of people didn’t see how it connected but for me, it was like, you know, advertising is the study of getting people to do what you want them to do. And sociology is a study of understanding why people do what they do. So for me, it made perfect sense and really kind of just hit major interest points for me and just being fascinated with people and connections and relationships. And that’s where everything…
So anyways, I ended up starting in HR and doing recruiting kind of right off the bat before moving over into advertising, and I was attracted to advertising because to me as a creative person who hasn’t ever really found their true creative outlet, it was the marriage of creativity and business, and I felt stronger my, like, business acumen than I did in my creative export, if you will. And then also, you know, I’m 22 and ad agencies have ping pong tables and beer cart Fridays, and just kind of all the things that they just sort of sell you on. And oddly enough, my first crack at it was in media, which was like my worst subject in school. It was where I had the least confidence, but it was sort of this, well, if that’s what gets you in the door, get in the door, and then move around. But I ended up strengthening these muscles that I thought were weak and giving me like, fuller confidence.
So yeah, I was working for an agency. And again, recession time, got laid off. I actually ended up then going to work for Newsweek on the sales side selling their digital properties. And was working there for a while before Newsweek closed down their satellite offices, ad sales offices, including Dallas and several other offices, kind of in one sale swoop. So there I was laid off again. And then I had gone back to the original agency that had laid me off before because they needed some support. So I was actually doing some freelance work for them, and was just kind of bridging the gap there. And right as I was getting a job offer for another agency in town, the agency that I was freelancing with that I had originally been with, they were being absorbed by another agency and then they offered me a gig. So it was just this kind of fluctuating time, if you will, but I ended up working at that other agency for several years. And it really was one of the few people that really held the digital knowledge and expertise, which is kind of an odd setup to be young and so indispensable in a way—I mean, you’ve been let go and laid off so many times so early in your career, but yet you’re the one that has this specialized knowledge that the industry is leaning towards. So it was a kind of just a peculiar position to find myself in and to navigate.
But anyways, I was there, you know, for several years and was spread pretty thin, because I was touching pretty much every account that had any digital component. And that would range from handling lower level admin support to being a new business pitches with CEOs pitching to potential business and trying to win new clients. So that was kind of the traditional background, if you will. And then in 2012, I ended up breaking out on my own and have been doing my own digital media consulting since 2012.
Susan: Wow. Well, I want to backtrack just a second. Your story is really interesting to me because I came out of school in 2004 as a business and marketing major, and I liked that you added the sociology aspect to it. I never thought about it that way. But graduating in 2004, the economy wasn’t great. The economy wasn’t bad, it was nothing like 2007 but they were not hiring—big ad agencies weren’t doing a lot of hiring at that point, it was one of those lulls in the market where marketing and advertising your dollars weren’t being spent there. And so going into school, it never really occurred to me how that world would work once I was in it, the constant—and it seems like you’ve experienced this to coming out of school in 2007, where it’s like, okay, I work for this firm for a little while, or I work for this company for a little while. And then they can’t do any money towards marketing so I take a step back, and then I go back and it’s this constant back and forth. If you’re looking for security coming out of school and a job, marketing probably isn’t it. And I don’t think anybody ever really told me that. It’s fun and I think it can be amazing. But unless you’re working for yourself, and you have your own agency like you do now, I think it can be a challenge. Am I saying that correctly, you think?
Rachael Piper: Yeah, I think that that’s very fair. I mean, I think when a see to it board sit down on a table and budgets have to get cut, the first place they look is marketing, right? You’re going to cut the marketing budget before you cut the operations budget. So just by results of how business decisions get made, marketing often gets the short end of the stick. That being said, to what you said, the only part that I would contradict is just because I have my own agency or run my own marketing company now, there’s still really isn’t that stability or security. I mean, marketing budgets still get cut just as quickly, and I feel like these days a lot of people just make a change for the sake of making a change, especially in advertising and marketing. It’s like you want a new idea all the time. So it’s almost as if like, if you’ve had an account for say, three years, I’m like, “Oh, that’s a legacy” you know? And it doesn’t matter how good the results are, it’s just there’s going to be a new change of guard at the client or at the agency or whatever it is and on down the line. And then inside that marketing bubble, media is often a budget that can get cut before say, creative, or production because media is not nearly as exciting. Like you go in and you sell somebody this big creative vision, and it’s the bright, shiny object, and people are stoked about that and they are wanting to spend money on that. It’s the sexy part of advertising. You can to have a conversation with me and I’m like, “Well, let’s look at spreadsheet one, tab A,” and all that advertising sex appeal is kind of out the window, and here we are as data junkies looking at all these data points, and you know, it’s just the bottom line is budgets get cut, money moves around, accounts, go left and right. And that doesn’t matter if you’re at the biggest client or agency in the world or the smallest. Everybody’s fair game there.
Susan: Well said. One other thing that you said that I thought was interesting was when you were working with the ad agencies, you were going in with CEOs and all of that doing some of these big high level pitches. And tell me if I’m reading this correctly. But it seemed like what you were talking about, was the fact that you understood the digital world and what was coming and maybe had an inkling because you were a part of it, whereas the old guard wasn’t as in tune to what the market was looking for coming forward so you understood the market a little bit better. Is that what you were getting at or no?
Rachael Piper: Yes. I don’t know that I necessarily understood the market a little bit better, because it’s not like I was trained in it either.
Susan: Well, none of us were. We all graduated as it was coming along.
Rachael Piper: Exactly. So there was no digital media course when I was in college. There is now.
Rachael Piper: So it’s not like I had any formal education or any training. I think my benefit was one, just coming in at the age where I wasn’t really expected to know anything. So it gave me more license to learn and to say, “I don’t know, let me look into that,” or “I don’t know, let me figure that out.” And I mean, I definitely had other people that I worked with that educated me and guided me, but I was also never scared to raise my hand and ask the question. I always say, when it comes to digital advertising in particular, the person in the room that has all the answers probably knows the least, the person in the room that’s asking the most questions, it’s who you want on your team. They’re the ones that are wrestling with it, like nobody has this figured out. So you want the people that are going to be in there wrestling with it, and figuring out because it’s constantly changing. So anybody that coming from this sense of authority with it, there are holes there. So I think the kind of C suite or higher up—and this is just my assumption, right? But I would say maybe they were more intimidated to talk about it because they felt such a need to be an expert if they were going to talk about it. Whereas, I was able to be more bold and I was able to self educate and to learn. I wasn’t intimidated by figuring it out. I was excited about figuring it out.
Susan: I like that “you were excited by figuring it out.” I like the inquisitive nature of that. That to me is very fun and refreshing and it’s not stuffy.
Rachael Piper: Yeah. I mean, like, I love puzzles, just like quick anecdotes that probably ought to get cut.
Rachael Piper: I remember one time doing a puzzle with my mom and it became so competitive that we literally wrestled to the ground over who was going to put in the last puzzle piece. I mean, yeah, seeing the picture come together for me is it, you know, that the focus comes in, kind of the eyes glaze over and I just get really locked in on loving to figure it out and to see it come together.
Susan: Well, you clearly love the digital marketing world. You loved it before you decided to go out on your own. You clearly still love it and you’re still doing it, what was the straw that broke the camel’s back? Tell us a little bit about the story of finally saying, I can’t do this here, but I want to continue doing this, and I think I would be best doing this on my own.
Rachael Piper: Yeah, just to kind of set the stage you know, at that time, I was feeling really overworked and under appreciated.
Susan: Yeah, because you said you were spread really thin.
Rachael Piper: Yeah, I was spread really thin. The team that I was originally with, I want to say there was like seven of us and then it had dwindled down to just me, and I was being asked to take on portions that I wasn’t confident in being able to do. So specifically, what that means is like they were asking me to take on some of our search campaigns but because I was digital—even though I’d always been in the play space, so that was outside of my discipline. And I was like, “I can’t in good faith just take this over right now. I would need time to learn this.”
Rachael Piper: So it was just kind of this result on top of just this kind of cultural normalization of this kind of pay your dues, you should just be grateful to have a job, kind of unhealthy work environment for me. It wasn’t anybody’s fault, and the agency that I worked for was great, and I have nothing bad to say about any of them from top to bottom, it was just the product of the environment and the time and it just kind of all came together. But I remember even just having a lot of conversations with the CEO and the CFO at the time. And that was because I chose to take them up on their open door policies. So I was going in and wanted to have conversations about, you know, that I thought the agency model was broken and wanted to have a clear picture of the future and just wanted to be more involved and all of that.
And really, I was getting great feedback from them. I mean, to their credit, they were really receptive. And again, here is this young 20 somethings coming in requesting a meeting with the CEO and CFO and saying, “Hey, I think the agency models have broken,” and they didn’t just appease me or pat me on the head, we had dialogue and they would push back and I would push back, and it was really good for me, it was really healthy. And I think it was good for them as well. And essentially what they told me was that they agreed with a lot of what I had to say and with my vision, but that I was essentially asking an elephant to pivot, and that I just needed to be patient, give them time to get it all worked out and kind of the underlying message was that I was set up in well in the future if I could just hold out and wait for it to all come together.
So I tried, but essentially the—to kind of answer more specifically, the straw that broke the camel’s back, I remember it very vividly, we had open concept seating at the agency and you know, I was eating my lunch with you know, kind of working through lunch, eating some frozen meal. I still remember exactly what it was; my leftovers that I had heated up in the kitchen. And I was sitting there and I was working on actually somebody else’s account, somebody else’s project that had a digital component. So I was going in and I was fixing a few things. And I remember just getting frustrated with an email that came through or whatnot. And I pushed myself back from the chair because I was just like, so frustrated that it had a physical reaction. And I remember just like looking around, because I wanted to vent to somebody, I wanted to say “Ah, can you believe they’re not going to meet this deadline that they confirm they would or they moved it up?” Whatever point of tension it was. I was just looking to connect with somebody and to vent.
So I looked around, and I realized I was the only one working through lunch. Everybody else was out running their errands or having lunch or in the break room, or whatever. And I was already frustrated. And I just remember thinking to myself, “What if you just quit?” And as soon as that thought came to me, I felt better. And I just repeated it again, “What if you just quit? No, really, like, what if you just quit?” And next thing I knew was smiling and still asking myself that question. It was like, “Yeah, yeah, what if you just quit?” And so it went from this very dejected question to this very powerful and exciting question. And I remember I pinged my mom and I said, “Hey, can you Skype tonight? I want to talk to you about something?” She was like, “Yeah, no problem.” And I talked with her that night, and got her feedback, which was positive, but she really wasn’t on board with my plan, but was very supportive of me. You know, my mom is coming from this “You don’t leave a job until you have another good job.” So she was like, “I know you. I know if you could have made it work, you would have made it work by now. So I’m on board that a change needs to happen. Let’s just be smart about how this change happens.”And I’m like, “Mm-hmm,” and by 9am the next morning, I turned in my resignation. So it was definitely motivated by emotion and a gut feeling and that’s not a recommendation but that’s my story.
Susan: So, by 9am the next morning you had turned in your resignation, did you have a lifeboat at all?
Rachael Piper: I did. But before I go there—and it was a small boat, but it was a lifeboat. So maybe we’ll call it like a life… What is it like the orange ring…?
Susan: Oh yeah, the life preserver.
Rachael Piper: I had a life preserver. I didn’t have a boat. But let me tell you how I knew I made the right call. So of course, I got up early because I had to print my resignation at the office, right? I don’t have a home printer. And so I had to get in there and get that done before everybody else you know, was in at the office. So I remember taking it off the printer and walking back to my desk and the first people that were in that morning, were a couple of interns. Or they might have been just hired admins. I don’t remember exactly. But what I remember is walking back from the printer, and engaging with them and joking around. So even though I was making this like, terrible decision, right, nobody was like, “this is a good plan, this was a good idea.” My spirits were lifted. I was back into who I am as a person, and I was feeling good. And I was in control of my life and my decisions again, and I was being my best self. I was caring about them, asking about their day, making jokes, laughing, even though I was incredibly nervous. I mean, I was going in, and I was disappointing people and I was letting people down and I was making this big change. I mean, like I said, this had been a department of seven that’s now one. And now this one is saying, I’m walking out too. So even though it was a very heavy decision, I knew that I had made the right decision, because I felt like I was back in alignment with myself and I was who I actually am, even though I was going to do a really hard thing.
Susan: I like the way you put that, that you were back in alignment with yourself.
Rachael Piper: Yeah. But going back to the life preserver to answer, you know, that part of your question. Yeah, so I had about six months before I resigned, another agency in town through a colleague that I had worked with, they had a small digital media project that they needed help with. It definitely wasn’t something that they could hire somebody on for or anything like that, they just needed a little bit of support. And so I’d gotten approved at the agency that I worked for, for me to help them out. So essentially, I was moonlighting for them. And we were…If I remember right, we were in conversation about one potential project to come through, that if it did come through, and if it did work out, I want to say it would have netted me about $3,000. So that was the life preserver, that was a, there’s a good chance that there could be up to $3,000 for me to bring in the next couple of months.
Susan: Got it. So, you already talked a little bit about feeling—you were happy about yourself, but you were feeling bad that you were letting some people down. How did this ever happen? And how quickly did it happen? After you turn in your resignation?, did you go, “What was I thinking?” You know, there’s that moment of jubilation but did you ever hit the other end of this where it was like, “Oh, this was the craziest decision. I’m not sure what I’m doing.”Did you ever have that moment? And what was that like if you did?
Rachael Piper: Yeah. I mean, I think I still wrestle with what am I doing? What was I thinking? And not because… I have full confidence that I made the right decision for myself, and I’m so grateful and so blessed, but I’m still always trying to fine tune and figure out who is my best self and what is my best life look like? So I still struggle all the time with, “Oh, what was I thinking turning down that job,” or “what was I thinking going after that account that I knew was going to be terrible for my overall well being?” But no, I never regretted quitting. I never regretted doing my own thing. I did…I once went—I want to say this was within that first year. I remember going maybe three months, maybe a little bit more, a little bit less, but without getting paid. And I knew it was coming, like the paycheck, like I’d already done the work, the paycheck was coming, but it was just making its way through all the channels to actually get to me. And so I remember just feeling some anxiety around that. But I also had the benefit of the fact that I put myself through college and so I fully—and at an expensive college—so I fully understood what it felt like to be broke, and that there’s a difference in being broke and actually being broke. And I wasn’t actually broke, I was fine. I had money coming in. It was just a matter of getting there and waiting for that check to come in.
So you know, I kind of lived by and still live by the mentality, and every time that I give my niece and nephew money for birthdays or holidays, I give them the same advice that I give myself, which is spend a little save a lot. And by living below my means, I take a lot of that stress out of the equation. So I think that that helped balance the financial intimidation of going out on my own. And I think that that’s the main thing that people question when, “Did I make the right decision or should I do this?” It’s a financial consideration. And it should be, but you also have to look at the fuller compensation picture, you know, how much is your time worth? How much is the freedom to do xyz? Or even just the fact that…Like, I remember that first year working on a project and feeling really stuck. I didn’t have the solution to the problem, I didn’t know what to do, and here I am out of my own so I don’t have anybody to ask. It would be the time that I would take it up a ladder and I would go ask my boss what to do, only there is no ladder. I have no boss.
So that was a scary, “Oh god, what have I done? I’ve committed to people, people are expecting me to come through and I’m out of answers.” And so I remember what I did. I went and I got my bike and I went for a ride at White Rock Lake in the middle of the day. And I just remember feeling so grateful that I had the freedom to do that. And I think it shifted my energy and shifted my focus and all the sudden I’m riding my bike, and poof, the answer comes to me. And I think that there’s a lot at play for how and why that happened. And I would say, the majority of it, I don’t understand how and why it works that way. But one of the biggest takeaways for me in that are lessons that I learned, and just gratitude that I brought in and something that I just incorporated into my life was just feeling so thankful to have the capacity or the choice to work in an unconventional way. You know, had I been working at an agency and I would have taken it up to the boss and they would have, hopefully come up with an answer and given it to me, and that’s great. But knowing that I was able to figure that out on my own, and then I was able to do it in an unconventional way that you know, relaxed part of my brain to give another part of my brain space to step up and come into the solution, that makes me feel a lot better and more confident and excited about future problem solving, instead of, well, I just had the right people to go ask or I had the right support in place.
So I don’t know if that makes sense. And I feel like that’s a little probably out there for kind of some people, especially in our kind of corporate world, but even people that instead of just like taking a regular sit down meeting, they do walking meetings, things like that, just having the space to work a little bit differently. And not just in the open concept seating or let’s have more conversations and less emails, but really having the freedom and the flexibility to figure out how I work best has been a huge benefit. I do a lot of my best work late at night after hours, because that’s when it’s finally quiet and calm and emails aren’t coming in distracting my brain. You know, and I’m a night owl. So I get to plug in and go knock out a big project. You know, I might work on that from 10pm to 2am, which if you send a 2am email at a traditional corporate world, it’s like, “Whoa, whoa, what is she doing right now?” Like, that’s crazy, you know? But instead, it’s like, “Well, I’m tapping into when I do my best work, and I’m giving myself the freedom to do that.”
Susan: I love this thread that we’re on right now and I want to continue it. But I want to backtrack a little bit first, because you brought something up that I think is worth talking about. And I’m wondering if you have any ideas around it since you have done it. You mentioned the fact that you went to SMU—not a cheap college—you put yourself through college, and then you were still able to go out on your own. I think a lot of people would love to have your experience to be able to work, when they want to work, to be able to do all the things, to be able to take a bike ride in the middle of the day. You know, I mean, I have other friends who are moms who are dropping their kids off between nine and two and they would love to have the freedom instead of going to a corporate or to a part time, whatever to be able to do whatever it is they’re dreaming about from their home. Yet, there are still bills that have to be paid, as is anybody. Talk to us a little bit about maybe even putting yourself through college but financially, what that can look like. And I hope my questions making sense but taking that leap and the financial but being able to do it in a way that still serves your soul. Does that make sense what I’m asking?
Rachael Piper: I think so. Let me try to answer it. And if not, let’s fine-tune it and rework it and wrestle with it a bit. But you know, again, I think so much of it comes to living below our means and just figuring out how much we actually need. I should say, kind of as a society where the minimalism movement, it’s becoming more and more like mainstream. Having traveled quite a bit and sometimes for lengthy periods of time, like 10 weeks at a time. Last year, I worked abroad for five months of the year, and that was really broken out into two times. It was in the Spring and in the Fall each for about two and a half months. So the first time I went out, I took my maximum baggage allowance, right? I’m like, “Oh my gosh, 10 weeks, I need everything.” And I was constantly paying baggage surcharge fees, this and the other in foreign countries that didn’t have as much or as generous of limit as we have in the States. And so the second time that I went out, I learned from that lesson, I was like, “I’m going to take a lot less with me this time.” And so when I originally packed I thought I was really streamlining it. And then I weighed all my bags and stuff that morning, or the night before. And the morning I was heading to the airport, I ended up just dropping another 30 pounds worth of clothing and shoes and whatnot from my bag. And as I was out on the road, I was so grateful to have such a lighter load to carry, I didn’t care that I was wearing the same clothes and having to find places to do laundry more often. That was so much worth it.
So, anyways, I tell that story or that anecdote to say, I think a lot of times we let society or own expectations kind of dictate what we want or how much we need to actually be happy, and we’re in this culture of more and more and more. And I think Warren Buffett says it, “A penny saved is a penny earned.” And so I think that there’s some wrestling that can be done with, “Okay, how much do you really need?” And I’m not saying like, skimp, right? It’s the same that minimalism movement. It’s not saying don’t buy things, it’s saying just buy things you really want. So for how this applies with work, it’s like, work on things that either you really enjoy or that there’s a big return for you, and how much is your time worth versus how much is your financial compensation worth? And how do those balance out with each other? Or having the freedom to work on things you really want to work on versus a project that you hate.
So I don’t know if I answered your question, or if I gave anything that was helpful, but that’s something that I’m kind of continuously retooling in my life and just trying to figure out that full compensation package. For me, I hate grocery shopping. I hate grocery shopping 10 times more when it’s crowded. So for me, I love the fact that I can go grocery shop on a Tuesday morning. But I’m also just not necessarily going to pay to just pick up my groceries because I have the time in my life right now to go grocery shopping on a Tuesday morning. So it’s finding what works for me on the spectrum right now, and then setting up my life in a way that works with that. And that’s not to say that I set my whole life around my grocery shopping schedule, but that’s just one example of you know, okay, I could go the full convenience route. But I don’t mind putting in a little bit of effort as long as that effort isn’t that full effort of, you know, Sunday afternoon incredibly busy shopping time. So I found the right balance for me. Does that help? Or does that answer where you were going with that?
Susan: No, I think it does. I think I was also just thinking about, you know, there are so many of us…I mean, I graduated in 2004 so a few years before you and there were some scholarships and then my parents helped me a little bit, and then I had some financial debt as well. And I think the idea of everybody coming out of college right now, and it’s all over the media is that it’s just so daunting. And I mean, it can be daunting. I mean, my college was not cheap, either. So I think you’re right, and it’s finding the balance of “you don’t necessarily need more.” And they talk about it. I heard somebody speaking about it yesterday about how the generation that is even coming out of school now, they’re not buying houses, they’re not buying cars, a lot of their income is going to pay for these college loans that they took out. And there’s a… I mean, we could talk all day about that, but I do think you’re right, and somehow just finding what works for you, and not necessarily doing what everybody else is doing. Just you have to find what fits you, your personality, your work ethic, your family life, whatever that looks like. So I appreciate you kind of delving into that a little bit.
Rachael Piper: Yeah, so just one more thing to kind of cap that. I think it’s like redefining what success is, right? So the traditional societal definition of success is how much money do you make and what’s your title? Those are the two main components. And I think we’re merging into this kind of new world or new set of priorities and how it all kind of shapes out at the end of the day. So for me, I’m reexamining what success means in my life. And I encourage my friends and family to do that as well. You know, because there’s some study that was done that’s like, you know, for basically, once you hit $60,000 a year, then your level of happiness doesn’t increase the same way with dollars, right? So going from $40,000 a year to $60,000 a year, you’re going to see a big jump in the happiness of that person. But going from 60 to 80, you’re hitting a point of diminishing returns. And then I think it’s like after 80 or something, it’s negligible. And I know that that’s going to be different for every person, and we’re talking about averages here. But it’s that. It’s, if you have enough to take care of the things that you have to take care of, and have enough in the bank and in the security and this that and the other, then instead of just piling on to that, maybe removed some of the stains, maybe it’s about less and not more is a fuller picture. It’s something that we have to…
And then it’s going to change at different life stages and depending on what’s going on. If you have something come up and illness or your house catches on fire or your car gets stolen, or…There are the things that, yeah, you’re going to need to shift and make more money to take care of these items or this financial pressure. But if you don’t have as much financial pressure that instead of just making money and making that your major priority, what if you spent that energy on other things that make you more happy? And that is a fuller picture of success instead of just a financial picture of success.
Susan: Yeah, I think that’s a very good point. And I like the way you put that, the difference in how we view success, not only as individuals, but it as a society and how that is shifting, and how that definitely needs to shift within ourselves somewhat. I want to go back…Now I kind of want to jump forward again. We were going down the trail of your travel and some of the things that you’ve been able to do out of the country, and I can’t remember where we left off, but I’ll just ask the question. You sent me something that I thought was interesting, and I’d never heard the term before. But when I looked it up, I was like, “Oh, this makes total sense.” The idea of being a digital nomad and how you did that, and why you did that, would you kind of share a little bit about what that is for my audience who may not know and how you were able to achieve that?
Rachael Piper: Sure. So, I would say that it is something that is kind of currently being defined, but it’s just sort of this movement that there can be freedom in how we work, and especially with how much of us really just require a laptop and Wi-Fi to get our jobs done that you can essentially work from anywhere. So, that was appealing to me that that was my story, that’s what I need, I need my laptop and good Wi-Fi. So, in 2018, that’s when I spent five months working abroad, the first section of that, I went through a company to – they basically took care of arranging your housing and a workspace and some community events, and then were also there for support. So if the Wi-Fi went out, here’s a hotspot, sort of a buffer, if you will. And then that company actually ended up going bankrupt in the summer. So when I did it in the fall, I just kind of did my own itinerary with some friends that I had made through the first part of this travels in that first month.
It was an amazing and transformative experience. It’s not a sustainable lifestyle for me. For other people it is, but if it is something that you’re interested in, or curious about, I would highly recommend you giving it a go. There are different companies that you can use to kind of set up those logistics for you and to kind of introduce you to the community. And it’s really the connecting to the community that’s the major benefit as far as I’m concerned because like, I could talk all day about the benefits of it. And I call them by travel friends and my travel family but I talked to those people in those connections pretty much every day now, at least somebody from that group. And we’re so supportive of each other, and there’s just such different perspectives that we bring.
So it might be a friend who is a lawyer, and so they’re bringing their perspective to me, or has done a lot, in finance or is a writer, or is an executive admin. I mean, everybody just has these different skill sets that we wouldn’t normally interact with or wrestle our projects with together or just for fun kind of scope out new business creation ideas. But it gave me just such exposure to people and cultures, and even just being in these other countries and what role work plays in their life and in their culture versus what we’ve been taught, and just figuring out ways to get it done and working on different time schedules. Like when I was in Bali for a month, I’m pretty sure I saw the sunrise every single day because I would be up having conference calls that might start at go from 3am to 7am. And that would be my work day, and then I would have my whole day to literally go chase waterfalls, or ride my scooter around or go sit in the workspace and ID-A. Is that how you say it, ID-A? Anyways, just go talk about ideas with my peers. And I’m using kind of “ peers” because in this world and in my regular life, I don’t know that they would necessarily be my peers. Like professionally, some way above, others a little below or age, travel experience. I mean, we just range from such a spectrum of life experiences, yet we’re all peers. So you might have this person who’s high power and always in control, and now they need help navigating around this ghetto crazy town on a scooter and parking your scooter and having to get a cow to move in order to do that, and all the sudden this really powerful person is kind of helpless in that situation almost. And here’s this other person that’s really powerful in that situation that might be not a power person professionally, you know? So it just shifted all these power dynamics and stereotypes and just expectation of people and you kind of drop all the labels, and you get right into the heart of individuals. And then you’re there. And you might come from all these different countries, it’s just total…
Susan: Immersion type?
Rachael Piper: Yes, it’s full immersion. And you’re figuring out ways to connect and support each other and take on different perspectives and share a new perspective. And it’s just such a growth opportunity above and beyond getting to work at a cool place. Like, that’s so the undersell. That’s like going to yoga because you think it’s just going to be good exercise or taking an improv class because you think it’s just going to be funny. You know, there are so many more layers to the onion that you don’t fully understand until you go. And caveat this, and I was big about this, i’s not all roses, it is really hard. It is not like living on vacation. It is really, really hard. But just like a lot of things that are really hard, it’s really worth it. So if it’s something that you’re excited by and encouraged by, go experience. Even if it’s the worst thing that ever happened to you, you’ll learn so much about yourself by doing it.
Susan: So let me understand it correctly, you basically hired…It’s not just like you’re traveling and while you’re traveling, you’re working abroad, you are actually put into a situation where you’re with other working professionals who are doing the same thing and you’re kind of like in a community workspace. Is that what this is?
Rachael Piper: Yeah. And there are different ways that it’s configured but if you’re going with a sort of “digital nomad” company…
Susan:Got it. Okay.
Rachael Piper: Yeah. And those people…Nothing’s required, right? So it’s not like you have to go to office hours or you’re going to meet everybody. Like people organically will put together accountability groups or meditation seminars or whatever based off their own interests. Like there was one night in Australia that we did a like post it notes session where everybody would write a problem that they were dealing with, specifically about work or a professional problem. And we would put it up on the board, and then whoever would just go up and they just picked out a problem. And the whole room…Which it was only maybe 10 of us in the room, maybe less than that. But now the whole room is going to work to sort this problem. And so I would solve the problems for a software engineer, because it wasn’t technical problems, it was perspective problems. It was balanced problems. It just required some outside of the box thinking.
Susan: That is really, really interesting. I wonder if things like that exist within the US so that like for those who might be interested in doing something like that, but say they have a family or they need to be home by a certain time or….And not that they wouldn’t travel but they would travel during the week, like fly out on Monday and be back by Thursday or whatever that work life looks like. I wonder if that is a concept that is happening in the States?
Rachael Piper: Yeah, I don’t know if it is, I would love to see it. Maybe the analogy that I would apply to that is kind of like inpatient versus outpatient because if you leave and you come back into your world, you’re going to be tempered by that, versus if you’re there and, you know? My first stop and the first place that I went was to Bali. And so I am geographically about as far from Texas as you can possibly be. And not only did I not know anybody in Bali, I didn’t know anybody who knew anybody in Bali.
Susan: That’s a good point, yeah.
Rachael Piper: My best connection was a friend—and I’m blanking on exactly who it was, but who had previously been to Bali and she was like, “This driver is awesome, and here’s his contact info.” And that was my best and most secure relationship going into Bali. And I had never been to Southeast Asia, right? Like, I am completely out of my depth here. So yes, I definitely think that there is a need for it and a gap to be filled for it domestically but the intensity of it is, I think, heightened by being in a foreign environment and foreign on every level.
Susan: Oh, absolutely.
Rachael Piper: Learning to drive a scooter in Bali is a life skill I will hold with me for forever because you’re not using—there are no rules of the road. The rules of the road are like group mind. So it’s like schools of fish that swim and just happen to know how to do that or birds that flock together. Like that’s what driving in your scooter in Bali is. And I swear to god, one day I saw a man driving his scooter and he had five dogs on that scooter with it. You might see a family of four on a scooter. I mean, it is crazy stuff and I’m like, “Okay, are we yielding here? Is your turn signal on? You know, can I make a left turn here?” All those things, completely out the window and you just have to figure it out. Just like with so much of life, you don’t figure it out by studying it or trying to figure out how to be perfect at it. You figured it out by rolling up your sleeves and getting in and wrestling with it.
Susan: No kidding. You know, I have loved talking with you today. I want to be respectful of your time but I have really enjoyed talking with you today because you just have this not just an entrepreneurial spirit, but a carefree spirit in a way, in a safe way, I would like to say because you’re out there and you’re like figuring out a way to make your career and life work for you. And just the way you’ve put some of the things we’ve chatted about. I’m really impressed. But I really can’t wait for my audience to hear our conversation because I think it brings up…My mind is just going nuts because I think it just brings up so many ideas of “Oh, I could think about this this way or I could do this this way.” And I just really appreciate your perspective. It’s really refreshing. You don’t hear it a lot. And I mean that in a good way, a really good way.
Rachael Piper: Well, that is very kind of you and I’m working on receiving compliments better. I’m resisting all of my impulses, and I’ll just respond with a thank you.
Susan: I love that. I have to work on that, too. I think a lot of us have to work on that. So I totally respect that. I remember talking to you before, and I said, one of the things I always ask is where can we find you online and all of that. And you said, “Well, as a digital marketing consultant, you might find it funny that I don’t have a website.” I still think that’s hilarious. Is there anywhere we can find you, if there’s a personal page that we might be able to see some of your travel pictures or what you’re up to? Do you have a LinkedIn profile? Is there somewhere we can find you? And if no, that is fine, too.
Rachael Piper: mean, I do have a LinkedIn profile. To be honest with you, I don’t even remember the last time I’ve updated but you know, it is there, it does exist. As far as my travel pictures and all of that, no, my friends kind of make fun of me that I use Facebook as a micro blog. But that completely accurate for me, it functions of the journal, a journal that I don’t mind being public to my connected people, and that sort of thing. Like that’s the function it provides for me. It holds so much of my history and I’m able to go back and look at those photos. But even by you asking it, that makes me want to put more stuff out there and make it more accessible for people because the same way that I saw my former roommate go from couch potato to triathlete, because I knew him and I saw that, it made me go feel confident to go get a bike and a spandex, set up and actually go out there and do my first triathlon and get into that world.
So I do think that just exposure and connection just to see…And this is the whole point of your podcast, right? That as everyday people, we can do more than what society told us we could do or do what’s safe. And that safe is another one of those terms that we need to wrestle with and figure out what is safe for us because that’s defined differently for different people.
So yeah, unfortunately, I don’t have a good source to direct you to. I mean, even my Instagram is super boring. It’s just pictures of food I make and my dog.
Susan: Do you have a source that you go to that might be worth sharing with the audience then? Do you have any favorites?
Rachael Piper: I mean, I am a big fan of Brené Brown.
Susan: Yes, ma’am!
Rachael Piper: I think that the work she’s doing is transformative, and I think that she has given me such language and such clarity and perspective that you know, I am a huge Brené Brown fan. And also, the person in this world that I’m probably the biggest fan of outside of my mom and personal connections that I hold very dear to the point that my friends kind of make fun of me about this sort of a running joke, but I have always, always been a huge fan of Dolly Parton. I think that she is iconic. Actually, this is fun fact. My very first profile picture on Facebook before you actually put your own pictures on Facebook was a picture of Dolly Parton. So, yeah, she’s a source that I go to for a lot of just like inspiration and just simple wisdom, but also boldness to live your own life and not to fit into anybody else’s thoughts or expectations. One of her quotes is…Oh, gosh, how does it go? It’s something along the lines of “I’m not going to limit myself…” Oh, goodness, I messed it up. I don’t remember it exactly. But it’s essentially, I’m not going to limit myself based off of who you think I am.
Susan: I love it.
Rachael Piper: Yeah, I’ll find that quote.
Susan: Find it and send it to me, that’d be great.
Rachael Piper: But yeah, so again, sorry, soft answers. I have people I follow in inspiration. And books I read and podcasts I listened to and all of that, but there isn’t a like single primary source and I’m like, “Oh, this is where I would direct everybody.”
Susan: No, it is perfectly fair. And I love that you mentioned Brené brown and Dolly Parton. Brené Brown is one of my faves as well. But anyway, I really appreciate you joining us today. And we could go on for forever and I would love to have you back sometime.
Rachael Piper: Cool. I would love that as well. And thank you for giving me my first taste into the podcast life. I’m honored by it and I’ve appreciated you and how you’ve walked me through this experience and walked with me through this experience. So thank you and I appreciate it.
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