Month: July 2019

Go Big or Go Home, with Marty McDonald – Founder, Boss Women Media

Marty McDonald quit her corporate job to pursue Boss Women Media full time and it has been a roller coaster ride of ups, downs, highs, lows and everything in between.

Show Notes:

Links:

https://bosswomen.org

Boss Women Media – Instagram

Marty Motivates – Instagram

Transcript:

Welcome: Welcome to “How She Got Here – Conversations with Everyday Extraordinary Women.” It is my belief that every woman has something inside her only she can do. The more we share the stories of other women, who have already discovered their thing, the more it inspires, encourages, and empowers other women to do the same.

Intro: Hey Pod Sisters! I am so excited for you to dig in to this conversation. My guest is Marty McDonald, founder of Boss Women Media. Boss Women Media is an offline/online women’s empowerment community and media company. We talk about what that means as well as what it’s like to leave your corporate job and follow your entrepreneurial goals. Y’all Marty is brave and is a huge risk taker. She is not afraid to go after big things. Boss Women Media is everything we talk about here at How She Got Here! It’s women supporting women. It’s a platform for connection. It’s educational. It’s women celebrating women! It’s awesome and I am here for all of it! Make sure to check out bosswomen.org and follow on Instagram @bosswomenmedia and @martymotivates. And don’t forget to get your tickets to Boss Woman of the Year here in Dallas on September 21st. More of that in our upcoming conversation. So without further ado, here is Marty.

Susan: Well, good morning, Miss Marty, thank you so much for joining me today. I’m really looking forward to this conversation. And getting to know you a little bit better and hearing a little bit about Boss Women Media. For our audience who does not know you or Boss Women Media yet. If you wouldn’t mind, I’d love to open up by sharing a little bit about yourself and about how Boss Women Media came into being.

Marty: Yeah. Thank you. First of all, thank you so much for having me. I’m actually kind of dealing with a little bit of like a nasal sinus infection. So I apologize if I sound like I’m talking out of my nose cause I kind of am. But thank you so much. I’m so thrilled to be here. And just to share my story. Boss Women Media is an offline, online women’s empowerment community and Media Company. And what I mean by offline/online. Offline, we create experiences for women to connect through the lens of brands. Online, we create content that women need to thrive in their careers and in their lives. Boss Women Media was started in 2016 as a personal need for me. I was a girl sitting in corporate America feeling so isolated and feeling like where are my people at? Where are the girls at, who are going through the same things that I’m going through?

Navigating salary negotiation, navigating, moving from manager to director, navigating the corporate space of feeling like a complete imposter. Because, oh, by the way, I’m the only black girl that’s in the board room. And I feel like my voice has been assimilated to someone else’s identity. And so I created this movement because I tried several things in Dallas and I couldn’t find anything that quite felt like this was my tribe of people. In 2016 I had a brunch at Neiman Marcus cafe. I had 25 women attend, 15 of them who I had no idea who they were at all. I put it on event bright and I thought, man, this could really be something incredibly powerful, specifically for millennial women and millennial women of color who need an outlet and a space. And so that’s really how we formulated. Since then we have really just been taken sitting at the table and trying to take as many names as possible of owning who we are as a brand. And really showcases how our community that you can create and have whatever you want and desire with a little bit of grit and determination.

I quit my corporate job about a year ago to pursue Boss Women Media full time and it has been a roller coaster ride of ups, downs, highs, lows and everything in between. But I wouldn’t change it because every day I wake up and I say I am ready to kick ass. I am ready to take names and I’m ready to be the voice and advocate that my community needs.

Susan: I love that. That is so exciting. And wow, you have really gone out there now and made this your full time gig. That is really cool. And the, I find that really brave.

Marty: I would say brave more than even cool. Because sometimes we think entrepreneurship is this glamorous, sexy thing. And really to be honest, there isn’t even a blueprint written for entrepreneurship because it’s going to look different for everyone. And so while yes, it felt very cool and liberating to say, hey, I’m quitting and I’m gunna go follow my own passion and pursue my dreams and desires of my heart. It was extremely scary knowing that I wouldn’t have a paycheck coming in every two weeks. And I would have to figure out how to monetize this brand and create it where it was not just a community, but it was a profitable company. And to be completely frank and transparent, I’m still trying to navigate what that looks like on a weekly, on a daily basis. But I know that the need is so desired.

Susan: Marty, I think you’re absolutely right. And I would love to talk a little bit about Boss Women Media specifically because I’m seeing. And I’ve noticed that they all have their own niche, which is what I’m kind of getting at here. Boss Women Media it’s part of like your thing. I’m not saying this right, your brand is not part of anything, but I’m noticing a lot of these types of women’s groups popping up like this. And I’m wondering, if you’ve thought about what makes yours stand out from some of the others.

Marty: Yeah, I mean that’s something that I think about on a daily basis. This morning I was just kind of going back over what is the of the brand? Who are we talking to? What are the talking points, what are the platforms? I feel like what makes our brand stand out the most and the things that I work incredibly hard at making sure that I provide is that one, it is not just a social organization. So where I would like to say come and we’re going to all connect and that’s it. That’s not really who we are. That’s not what we want to even be either. So we’re, yes, our events are very Instagram-able. We want to make sure that we are providing our women with real tools and resources that they can apply. And so, we just ended a five city tour through a partnership with Sugarfina called Black Girl Magic.

And we were very intentional about who we selected as speakers. And the information that we wanted our women to take away. So when you checked into the event, you received a card. Your card might have been blue, green, yellow, pink, purple, but whoever else had that same color card you were to go connect with. Because we know that success is defined by the connections you make and the consistency that you have. And so if you are in a world where you are not connected, you are in a place that leaves you desolate. And it leaves you fighting to figure out resources that if you had the connections for, could be easy to navigate. So we know how important connections are. So that’s one of the first ways we make sure that we bridge of changing the way women connect is our mission statements.

And then secondly, we want to make sure that we’re super intentional on what the information is that we’re giving to our community. So when you’re given a program of what’s gonna happen today on the back of the program, it shows these are the takeaways. This is a place for you to be writing notes. These are the things we want you to take away. How to create a brand. Whether you’re in corporate America, as we identify them as our corporate queens, or if you’re an entrepreneur and you’re kind of a startup position. We want you to identify how to create a brand that stands out, right. How to make sure that you’re fighting for the pay that you deserve. Whether it’s through a partnership opportunity or it’s through you sitting in this space incorporating your up for raise and you don’t know how to find your voice and saying, no, I am worth more.

And so we’re very intentional in the information that we’re giving. But we make it so easy where you know, when you leave, what your action steps are. And I think that’s what makes us a little bit different. And also another thing that makes us different is that while we are not a black woman organization only. Our community is full of millennial women of color. And I would say probably 95% of them are millennial women of color. We are super intentional though about every woman needs to be bringing their voice to the table and sounding off for change to happen, not just one race. So we welcome everyone. We don’t want to isolate anyone, but what’s natural to people is that they congregate with people who look like them, sound like them, identify by them. But we know for change to happen, everybody, everyone’s voice needs to be in the space and at the table.

Susan: You made so many good points there. I kind of want to jump back just a second. I realized after when you were talking about brand for a minute, that you we’re not specifically talking about entrepreneurs creating a brand. You were also talking about the importance of personal brand. Am I correct?

Marty: Yes, that’s correct.

Susan: That is such a good point and so important. And something that back in the day when I was in corporate America, I probably didn’t think about enough. So thank you for highlighting that. I really appreciate that. I think that’s so important. And I think, I don’t know, sometimes I feel like I missed the boat on remembering to do that sometimes. So I appreciate that. And then I really love and admire this niche you’ve created. I think it’s just so needed right now. I think oftentimes we’re highlighting a lot of the changes that are going on in the environment around us. And I know there’s a lot of amazing stuff happening. But at the same time, we just need to keep pushing it forward, pushing it forward.

And I want everybody listening to remember that we’ve just got to keep this work going. We can’t let it stall out. I don’t know why that’s in my brain lately, but I worry about that sometimes. It’s like, oh well, Marty McDonald created this and some of these groups are popping up and it’s already done. I’m like, no, no, no. We got to keep going. We got to keep up with the momentum. I love this connection in real life that you’re, it’s not just online, it is in real life.

I think sometimes in today that’s just so easy to forget. Tell me a little bit, and I don’t know if I asked this beforehand or not. But once an event is over, do you have a way for everybody to kind of reconnect online if maybe they don’t live in the same area? Like say it, cause I know you were on your five city tour, if maybe some people flew into a specific area and then they kind of went back out to maybe an hour away to their own community or something, is there a way for them to stay connected afterwards?

Marty: Yeah. So obviously they can connect through our newsletter that we send out weekly that really has four platforms that we highlight through information. The four platforms are small business, big dreams, the glow up money moment and money matters, and then we highlight boss women. So that’s a way that we kind of package everything together and say, here’s what we’re talking about, here’s what we’re doing. We also have a daily text message that goes out, “Hey girl, hey!” Go ahead and kick-ass today, kick butt today. Like we want you to like just be affirmed. And then we also have social media, but we’re working on something behind the scenes. We’re working on an app right now. Hopefully we will launch in August. And that app is called Boss Connect. And basically if you have come to an event or if you’ve never come to an event.

You can see all of the people who have come to the event based on the app because the app is the check in point. But it lends itself as its own rallying community for women to come together. So say I’m looking for a mentor. I’d go on the app and I see profiles of women that I’m interested in either mentoring or really soliciting help from. I might need a graphic designer. I can go onto this app in this space and look up. And it’s for women by women. And so that’s a space where we’re really trying to intentionally connect with women who don’t necessarily live in a certain area or space or community, but we can just rally together no matter where you’re at.

Susan: That is really, really interesting. And I cannot wait to dive into that once that launches. And you said that’s gonna be an August.

Marty: Yes.

Susan: So that is just around the corner. That is really fun. Oh my gosh. I can’t even imagine the work that goes in behind creating an app.

Marty: Oh my God, me neither. I couldn’t imagine it either until we started exploring it. But it’s been fun and we know that we need it because like, okay, we have LinkedIn. But to be honest LinkedIn is such a very mainstream professional space. And you normally, nine times out of 10 you get on LinkedIn when you’re trying to look for a job. But there’s not a lot of community connections happening on LinkedIn. And so, and it also this space that has been set and created for you not to be able to really share your identity of who you truly are only within this very professional space. And we want our women to be able to showcase their 360 view of themselves. We want to propelled them forward in their careers. And so we’re really excited about this. And we’re so excited because we need to continue, as you said, creating these spaces for women to know that it’s okay.

Susan: Absolutely. I want to jump back just a second. I want to talk a little bit about the five city tour you were on. How did that come about? Is that something that you see like as an annual thing? Cause I’m sure that took a lot out of you. Just share a little bit about that experience and if you plan to do it again, maybe about what you have coming up in the future.

Marty: Yeah, no, totally. So it was probably one of the most ironic thing. So I believe in the power of manifestation and visualizing. And last year I had a vision I was just doing like some white boarding and I said, okay, this is what I want to do for Boss in 2019. I wanted to go on a tour, but I had no idea who I was going to do the tour with. I just knew that we needed to be reaching and touching more women. That we could not be identified just as this Dallas box brand. Though we have tremendous drive to continue to make just in the Dallas area. It was just very important for me not to get stuck in a box. And so as I’m writing down what that looks like I had wrote down Target. I’m gonna pitch Target and we’re going to do a five city tour with Target.

We’re going to do like these mini branches and target. And I sent them the pitch. They said that I didn’t have capacity for it. And in true Marty fashion I know does not mean no to me. I just keep hustling until I figure out who’s gonna say yes. And so I didn’t necessarily know who my next like target person or brand was. But I was in L.A. and I went to a conference called Girl Boss Rally. And I went into to this breakout session. And the CEO of Sugarfina was sitting on the panel where she was basically talking about how they’ve created the Sugarfina brand, which I think is the most beautiful brand. And it’s like Tiffany and Company for candy really. And so I’m listening to her talk about how they create these taboo gummy bears. And I was like, oh, that’s interesting.

Fast forward and my brain went to. I had just read this Nielsen data report that said. Or not fast forward rewind, my brain was going. I just read this Nielsen data report. That says black girl magic is real. And it talks about the buying power and behavior of black women. And how by 2021, there’ll be the highest spending consumer out of any demographics based off the disposable income that they have. So me having a background in marketing and working in marketing before. I’m like, are brands paying attention to this? Because I feel like black women are not the target audience for any brand right now. Yet alone the secondary target audience. But we are a spending consumer of brands. And the lady continues to talk about how they created a green juice gummy for April fool’s, end of April fool’s joke.

Some people were like, we want it. So I was like sitting there in my seat thinking I’m going to go up to her afterwards and say, hey, you should create a gummy called black girl magic. So I proceed to go up to her afterwards. And I introduced myself and I asked her, I said, hey, have you ever heard of black magic? She looks at me and she’s like, what can I even say this? Like, what are you talking about? And I proceed to tell her black girl magic is the buying power behavior of women. And it’s a rallying call for women to come together. And you should create this gummy and we should do a collaboration. And I should do a five city tour in Sugarfina locations throughout the U.S.. And with mini pop-up conferences around the power of black girl magic.

So she tells me, send me an email at Sugarfina. So I thought, okay, well she probably isn’t taking me seriously number one, but I have to show her how serious I am. I go home, the conference was in LA. I go back to Dallas. I create this powerful pitch deck. I put all of the data in it of how she’s not capitalizing off of this secondary target audience that she needs for her brand. It took her three weeks to respond. I was on a phone call with her. It took her five weeks to respond after the phone call to say, yes, we want to move forward with this. And we kicked off the tour in February in LA.

Susan: Wow. That’s really, that’s so powerful. That’s such a powerful story. Now I have a question. Within those three weeks and five weeks span, were you really trying to reconnect with her or did you just let it sit?

Marty: I did a connection point I think two times within both spans. And the connection that I sent her back was more data. So when I would reach back out for her. It was more data. How around do you realize that 2,400 women owned businesses were started in 2018? Out of the 2,400 65% of them were African American women. They need to be in your store to hear these stories. And so it was more me really reiterating data to make her make a decision versus the a motion of how she needed to make the decision.

Susan: I like how you said that data versus emotion. And I love how you were able to use the skills you already had and repurpose them, if you will, into what you’re doing now. That’s something we talk about a lot is looking at the skills you already have and going forward. Like if you want to do something different, if you’re looking for something different, how you can repurpose those. And it sounds like you have done just that and I really admire that. Tell me, share with us a little bit how the event went. What did Sugarfina think? And I don’t mean to like hone in on just this one thing, but I think a lot of women would be so hesitant to go after such a big name.

Marty: Yeah. The crazy part is that I don’t ever want to take small risks. So I had a friend who recently had kind of sent me an Instagram DM and of some other girl and was like, well, she’s talking about sponsorships and she’s creating a course for that. You should do that. I’m like, oh, they’re small potatoes. That’s not my desire. I want to go after the biggest things that I can imagine. So to me, if your risks are not scary and don’t make you a little bit hesitant, you might not be taking a big enough risk. And so I think that that’s important for us to just stop playing small on ourselves. Because when we worked for brands, we don’t play small. We’re all working for organizations. We don’t play small. So why are we playing small in our lives?

So I think that that’s really important. But as far as the tour, the tour sold out in every single city, which to me made me realize how much more of a need that this is. We first started in LA. And to be honest, when we started in LA, I think the Sugarfina brand was a little bit taken back. Because I don’t think they thought, oh no, this is really happening. This is a production and we’re creating this space. And so I think that they saw the value after we had this big media that picked it up. Pop Sugar picked it up, Forbes picks it up, and we had a lot of big media that picked up the event. But in the sense of the women. I think that the women were such an awe of the fact that we had created this space for them. And creating experiences through those lens of brand. Because that’s what we said, that’s our strategy.

And so we had some of this speakers that were so overwhelmed by it in such a positive manner. I mean I can’t even lie about this. They had such a great time that some of the speaker’s honorarium at the end of the event on some stops, they told me not to worry about it. Because they were just so happy to be in a space where they could lend their voice and to women that looked like them. And for women that could truly utilize those types of resources. So that just speaks volumes of really what we were going after and what we were set after doing. The topics for each tour were pretty much the same but the voices behind them were so different. And we had people from the VP of Coca Cola on a panel to the largest influencers in the world. And we just were just excited to be able to be in this space with women. Some of our speakers were taken back by the fact that, we dubbed the tour black girl magic. And that there was a ton of black girls filled in space. And I think that that just goes to show we have so much work to still do to make people feel comfortable around people who do not look like them, sound like them, or came from where they came from.

Susan: We do have so much work to do. And I feel like it’s one of those things. Sometimes I feel like we’ve come so far and I feel like we have on some levels, but then we just have so much further to go and I don’t think it’s a bad thing. I try not to look at it as well, why aren’t we there yet? Sometimes I do, but then sometimes I think, well, what an honor that it is to be like, this is our life’s work. Like I just can’t imagine anything else I’d rather be doing than trying to make this world a better place for my kids. So if we can do this and just continue pushing it forward and continue accomplishing these, these goals, then I just kind of, I can’t wait to see what world that creates for our kids. I really can’t.

You’re saying that just kind of took my breath away a little bit in a good way. And now I’ve kind of lost my train of thought. One of the things, one of the things that I loved that you said, is you were bringing women together and they realized even some of the speakers were so excited to lend their voice to it because their voice mattered. And I think I am not a woman of color. I am a woman and I can’t, I know what it’s like just being a regular white woman. So I can’t imagine what it’s like to be in your shoes. And I just, I really appreciate what you’re doing. It’s such a, wow, it’s just such an, an honor to speak with you this morning. And I really appreciate you taking the time to speak with me. And share this story. It just blows me away. Sarah was so good, to connect us. I’m just so excited to talk with you. This has been awesome so far. One of the things that you kind of, when you started talking about it, I kind of started having sweats a little bit, was you said we need to stop playing small. Guilty as charged. Tell us, is that just something, because some people I think are more, are better naturally to push for bigger and better and I can’t, it seems like you might just be one of those people who are good at pushing those boundaries. Do you ever get scared?

Marty: Oh my God. Oh my God. Yes. Okay. So I’ll give you an example. This morning I was sitting on my patio drinking my coffee, reading my devotional, and I know that there’s this, this project that I, I have an opportunity to work on. While I was sitting there and I’m reading my devotional, my prayer was God scares me. But what you’re, what you’re asking me to go do, the vision that you’ve given me to go do is the scariest thing I’ve ever done. And I don’t have any resources to make this happen. So I need to completely lean into you. And I think that when you take it from that approach or whatever your faith is, whatever keeps you grounded, allows you to lean into that. And who your community is. Women who are pouring into you, your husband, your friends, whoever that is, whatever that may look like, to help you, you know, reinforced that you can do it.

But in the same sense I have always been just fearless, I was a fearless child. And I was a fearless child because I’m like some people who might’ve grown up with a ton of resources I never did. And I grew up in a household where my mom was domestically abused and I stepped in to be her mother. And I’ve always just been super strong and passionate and I always went after what I wanted. Because I’ve never wanted myself to be in a situation where I was abused. Whether that was physically or at a mental capacity, at an abuse state of not thinking that I’m capable of going after whatever I want, whatever I desire. And so for me the reason why I’m so gutsy is because I feel like if I don’t do it, someone else will do it.

And if I’ve been given a vision, I believe that God is the provisionary of that and I need to go after it. Like I would anything in life. I’m full force so I don’t play small. And so that I can really showcase the other women more importantly that they cannot forfeit. They don’t have the luxury of playing small. We don’t have the luxury as women to play small right now. There’s a women’s movement happening that’s so powerful. We don’t have the luxury or the time to play small, there’s work to be done. And I want to make sure that I’m leaving a legacy to my unborn children. That during this time, during this pivotal moment in history that their mother was able to truly make rain happen, make change happen and be a trailblazer and a change maker, for the next generation to come.

Susan: That is such a good point. One of the things before I started the podcast and when I was really like starting to think about this and what this would look like. I was talking to my husband about it one night and I said, you know, I don’t know. I said, my son, you know, he was two at the time. I was like, I’m really ready to go back and do something, but if I do this, this is going to be like a big thing. This is going to take a lot of time. And I’m willing to put that in. But am I taking something away from him? And Stephen looked at me and he said, Susan, he said, what? What are you going to tell Will when he’s older about what you did during this movement?

Marty: Yeah.

Susan: And I was like, and when he said that I was, I knew that I had to do it. It was one of those things. I couldn’t tell him. Sorry, mom thought it was more and not that raising your children isn’t important. It is so important. But this was something for me. I wanted to be able to tell Will, yes. Oh, and I said his name. I’ll bleep that out. I wanted to be able to tell my son, yes, Mommy did take time away, but when she did, this is why. And it was important. So I really appreciate you pointing that out. It’s so important. One of the things that I wanted to ask you. Starting something like this is hard. It’s hard going out on your own. It’s hard starting your own thing. And I’m sure you have days where you feel like you’re beating your head against a wall. Where do you go when you need and where do you go for your inspiration? What helps inspire you to keep going?

Marty: Yeah. It’s a couple of things. To me, it’s so important if I’m a leader that I continue to grow. And leaders who do not not grow, cannot develop, and I just believe that. And so for me, I make sure that I do a conference every year. Last year I did Girl Boss Rally this year I just did the focus leader, Michael Hyatt conference. That was just so incredibly powerful. I’m actually right now sitting in front of Indie Beauty Expo in Dallas and I’m about to go walk the expo because it gives me inspiration on set design and production. So I’m constantly pouring in in the most taboo ways. That may not necessarily seem completely aligns with exactly what I’m doing. But I try to find inspiration in various ways. And so I think it’s important that what you’re reading, what you’re looking at on TV all plays a part into how you pour into yourself.

On days when I feel like I’m a complete loser, I’m a failure. What did I do? Why did I quit my job? Because I do have those moments. I do have those days. I go work out or the best therapy for me is watching Ellen. She just makes me feel good. And so I think it’s different for everyone, but you do have to find the thing that lights the fire under you. The thing that makes you feels like, because I have this, I can go do this. I’m constantly looking for those types of things that I can pour into my soul. So that I can execute. What I’m doing is pouring into other people and it can become very draining if no one ever poured into me. So I have to find ways to fill my cup so that I’m full when I’m ready to give to others.

Susan: That is so important and I’m really glad you emphasized that. As women we really have to do that. And I don’t think we’re always good at it. I’m not. I want to be respectful of your time, but I want to ask you before we go. I want to ask you, what is it either from Boss Women Media or just maybe you’re speaking on your own somewhere at a conference or something. Because I could totally see you doing that if you haven’t done it already. What is it that you want women to know about themselves?

Marty: I want women to know that they are capable of more and more and when you don’t think that you have capacity for more, think again. I want women to know that no matter how you grew up or where you came from, that anything is possible. And I want women to know that there are women rallying around them who want them to win. But if you hadn’t found that woman yet who is rallying for you, keep looking for her, she will come. And most importantly, I want women to know that they can cultivate the career and life of their dreams with a little bit of grit, determination, and most importantly, consistency every single day. The days that when they get knocked down, they stay consistent. The days when they have the highest of highs, they stay consistent. And I think that that is the most important key for them. Having whatever the success that they desire is if they stay consistent.

Susan: Yep. That’s all I got for that. Yep! That is so well said. So well said. Okay. Marty, tell us where we can find you online. I am here for everything that you are doing. I love it. I love the ideas. I love the idea of you doing these tours. This is phenomenal and I think it’s great and I think it is so, so needed, but it sounds like you already know that since it sold out the last time you did it. Tell us where we can find you online. Tell us anything about events coming up. And then I’ll make sure to link all of this on our website when it goes live.

Marty: Yeah, so our website is bosswomen.org. You can find us on Instagram at bosswomenmedia. You could find my personal brand on Instagram, Marty Motivates. And we do have our largest event coming up September the 21st its Boss Woman of the Year. It’ll be at the W Hotel in Dallas on the 33rd floor. We’re super excited about it. We’ll have 500 plus women, gathering together for an evening summit on celebrating what we call our Boss Women of the Year in three categories, the boss entrepreneur, the boss corporate queen, and the boss mom. And celebrating our five women that will be in a space to let them know. If these women can do it so can you. So I would love for your community to check that out as well.

Susan: I love those categories. That’s awesome entrepreneur mom. Like that’s so cool. And so needed, so needed. Thank you so much for your time and for sharing with me today. I really, really appreciate it.

Marty: Yes, thank you so much. I so appreciate it and thank you for letting me speak my authentic truth. I appreciate that.

Outro:Hey Pod Sisters, thanks so much for joining me today. If you’re enjoying this podcast, head on over to iTunes or your favorite podcast app and hit subscribe. And while you’re there, I’d really appreciate it if you would rate and review it in order to make it easier for others to find. We also have a private Facebook group, the How She Got Here community page and would love to have you join us there to continue the conversation on today’s episode, as well as any other fun How She Got Here content. Thank you again from the bottom of my heart for listening. I’ll see ya soon.

Bonus Episode: What is happening on our southern border and how can I help? with legal expert, Kate Lincoln- Goldfinch

You ask, we deliver. In this bonus episode I sat down to chat with legal expert Kate Lincoln-Goldfinch. Kate is an Austin based immigration attorney and she is here to answer your questions. I hope our conversation will give you a better understanding of the situation and, most importantly, what you can do to help!

Show Notes:
Will post at a later date

Links:

www.lincolngoldfinch.com

https://www.facebook.com/lincolngoldfinch/

https://twitter.com/lincolngfinch?lang=en

More links to come

Transcript:
Will post at a later date


Brand Development – The Creative Process, with Vicky Gouge

You have a vision and now you want to see it come to life. Where do you start? How do you begin to help it materialize? I don’t know about you, but I am a visual person. My next step was reaching out to graphic artist, Vicky Gouge.

Show Notes:
Vicky Gouge is the owner of Full Moon Design Group, a Texas based graphic design and print marketing company with a focus on small to medium sized businesses.
Spoiler alert: She is the brains behind the How She Got Here website and logo. She truly helped How She Got Here come to life.

A few of my favorite highlights from our conversation include:
– Don’t be afraid to utilize the knowledge of others.
– Know your financial situation. Budgets aren’t always fun to talk about, but they are necessary.
– Failure is inevitable. Learn from it.
– Even in todays digital world there is still value in networking and meeting people in person.

Links:

https://fullmoondesigngroup.com

https://www.facebook.com/fullmoondesign/

Transcript:

Welcome: Welcome to “How She Got Here – Conversations with Everyday Extraordinary Women.” It is my belief that every woman has something inside her only she can do. The more we share the stories of other women, who have already discovered their thing, the more it inspires, encourages, and empowers other women to do the same.

Intro: Hey Pod Sisters! I am so excited about todays guest. That is because I get to introduce you to one of the gurus behind the scenes at How She Got Here. Today’s guest is Vicky Gouge. Vicky is the owner of Full Moon Design Group. She is my graphic artist, website developer and basically all things web related wizard. I am so excited she was willing to come on and share a little bit about herself and her business. So without further ado, here’s Vicky.

Susan: Okay, Vicky, I am so excited to have you with me today. For my guests who have not listened to a podcast, who have not heard me talk about you before, you are my internet guru. You are the person I call whenever I have a website question, whenever I have a “how do I make this happen” question. And there is a lot of work that you do for How She Got Here behind the scenes. So it is fantastic to finally have you on. I’m so excited.

Vicky: I’m happy to be here and join you on this podcast today.


Susan: Tell us a little bit about yourself and where you got started, and then how Full Moon kind of came into being. That’s the name of your company.


Vicky: Yes, so my name is Vicky Gouge, I own a company called Full Moon Design Group. And we are a full service graphic design and web development company. We started April 1 of 2004—and that’s no joke, so recently celebrated my company’s 15th birthday. Prior to that, I went to college at Southwest Texas University and received my degree in art and journalism. And then also at the same time, got my secondary education certification with the idea that from college, I wanted to teach high school, which I did, directly out of college.
I landed my first job down in Austin, Texas, and I taught at a local high school down there. I taught art, yearbook, and photojournalism. At the time I was going to college, they didn’t really have any formalized graphic design programs. And I had always had a passion for art, which is why I got my degree in art. And one of the things that I learned quickly when I started teaching was the students in the yearbook and photo journalism classes were beginning to lay out the page designs on the computer using PageMaker, which I had very, very little knowledge about. And so I was kind of thrown into a gauntlet, so to speak, where I had to learn desktop publishing and design on the fly very quickly.
And I also utilized what my students knew, you know, I wasn’t afraid to ask them questions, how did you make that work on the computer? And so on. And then two years in the teaching, I decided that it just wasn’t a great passion of mine. But one of the things that I really enjoyed doing was graphic design within the yearbook and photo journalism class. So I sought out a career in graphic design and got an entry level position as an advertising coordinator for Henry S Miller Realtors for their Austin offices. And that’s really kind of how I got my start. Four years after that, we launched Full Moon Design Group, and I’ve been doing it ever since.


Susan: That is really cool. I did not realize you had been in education prior to this. That’s really interesting. Before you got into graphic design, what was your favorite medium of art? Did you have one?


Vicky: Well, you know, when I was teaching art in high school, I had just about any medium available to me—we even had a kiln in our classroom for ceramics instruction and so on. I would say overall, over the years, my favorite has been acrylic on canvas, and just some pencil and paper, so to speak. I unfortunately don’t get lots of opportunities to do that type of artwork anymore because I am forced to creatively give everything I have during the day when I’m working. So at the end of the day, I’m creatively kind of pooped in a way and so I haven’t been able to paint in some time.


Susan: I think that’s so interesting. Stephen talks about that, as well. He was an English and government major in college and has since gone into law and is an attorney. But he writes all day long for a living. And he used to write beautiful stories and poetry and that kind of stuff and he finds the exact same issue that because he gives everything to his career during the day, which is great. He has nothing left for it on a more fun, creative scale outside the office. So that’s interesting and sad, in a way, I think.


Vicky: Yeah, but you know, I mean, given my profession and what I do for a living, I still feel like I haven’t abandoned my creativity, I’m just applying it in a different way, and I do that for my clients. There are some projects that don’t really require all that much from a creative standpoint, but then I work on projects that do, you know? So I mean, I still feel like I’m satisfying that natural urge that I have to be creative throughout the day.


Susan: Well, it seems like you found an interesting way to do it. And I think that’s really cool. I’m going to jump a little bit let, since we’re kind of already talking about it. Let’s talk a little bit about—without sharing any trade secrets, let’s talk a little bit about your process. And we can even use me for an example, if you want to, or you can use something you’re currently working on, I don’t really care. How do you get from A to B in helping a client figure out, maybe a logo or something?


Vicky: Okay, once I have a relationship with the client or I’ve been introduced and let’s just say they need a logo, I’ll use you as an example, you know, you came to me with this vision of what you wanted and we started with the logo design. And from a brand perspective, I always tell clients that your logo is ultimately the foundation of your brand, right. So everything that we do kind of bounces off what that ultimate like final logo design becomes, you know? And so that would be the…If I had a new client that was launching a new business of some sort, then we would initially talk about logo design. What I try to do is I try to just have a conversation about what they might envision their logo looking like, and I provide them a questionnaire to try to extract preferences and color options that they’d like to see incorporated, would they like to see any sort of illustration incorporated with their business name, and so on. And that’s really what we use as the launch pad for us to create the logo designs, and usually will provide a batch of initial logo designs, and then we’ll start the editing or proofing process from there.
And I found that overall, the processes worked really well. There have been a few occasions, I mean, I’ve done hundreds of logos over the years and I mean, there have been a few occasions where we didn’t knock it out of the park. But we certainly worked with the client as long as it took to get them taken care of. So my goal is to really try to help work with and guide the individual or business to try to steer them in the right direction. And be as helpful as possible when it comes to that. A lot of people don’t understand the creative process, what we need in order to get them taken care of and so on. But traditionally, from the logo development, once we have that in place, then it’s a matter of building out their brand. And that might look like, you know, us doing some business cards, us doing an informational brochure that they can use when they’re out, selling or doing their business development activities, us handling the development of their website and so on.
And I’ve found over the years that clients really start to see their brand come to life when we’re working with them because at the end of the day, I tell clients, you want all of your stuff, like if you laid all of your items out on a tabletop, you want everything to have kind of a cohesive look and feel to it and it needs to be professional as well. That’s our goal. You know, we want to help small businesses succeed and flourish. And you know, just me doing this for so many years, I’ve learned a lot along the way. So that’s pretty much how our process works.


Susan: I’m going to ask you, if you can just jump back in time a little bit, because I’ve heard this from writers and I’m wondering if from artists’ perspectives, if they have some of the same trouble. Do you remember what it was like trying to create this for yourself? Did you find that difficult?


Vicky: It’s funny you ask that because when we first started the company, I had a business partner at the time, and we started under a completely different name. And realized about develop the brand, develop the logo, develop the business cards, all the print collateral, and then realized about six months into it, we received a cease and desist letter that our name was too close to another competitor in the same market, she had had her name for quite some time. And so we really didn’t have any recourse to try to retain that particular name. But at the time, we didn’t have a tremendous amount of brand equity, right. And I talked to clients about brand equity all the time. You know, as your brand grows over the years, and your logo or whatever becomes— you’re putting it out there more, it becomes an asset of your business, right?
So at that time, we didn’t have a whole lot of brand equity and so we changed our name to Full Moon Design Group, which was extremely difficult because the hardest part was trying to come up with a new name because everything that we came up with was already taken to a certain degree. And one day I was sitting on the couch on a Saturday watching the weather report and the forecaster was talking about a full moon. And I was like, “Huh, that’s kind of…That works, Full Moon Design Group.” And that’s more or less how I came up with the new business name.
And then, of course, building our brand, I feel like it was probably one of the most difficult because you want to create something that’s memorable and professional. And so it was hard, you know, the process was hard. I think it was more we just had to get it done. You know, we were already six months into business and we had to get it done. So we were able to get it done fairly quickly so I’m fortunate for that.


Susan: Well, I’m fortunate to have had you help me through that process, because it is quite a process, and I think it’s easy as an individual getting started to get kind of lost in the weeds. Somebody used the phrase the other day, “You can’t read the label if you’re inside the bottle.” And I just wonder, was it just you and your business partner? Like, who was on your team? Who might have been in the background not officially on your team, but who was kind of in your group, your inner circle group that you were talking through this with to kind of help you navigate those challenges and just to kind of get above and see the big picture?


Vicky: I think that’s a great question. So how Full Moon launched, I was an art director for a title company, Real Estate Title Company and I manage their marketing division. At that time we offered pre 2004, we offered marketing resources and designs and just about anything anybody in a real estate transaction would need as a part of the service that my title company provided. In March of 2004, the Texas Department of Insurance said, “Y’all can’t do that anymore.” And therefore all the marketing departments within all title companies within Texas, literally kind of shut down their operations. So with the full blessing of my title company, as well as all the others, we launched Full Moon April 1, which was when the law took effect.
At that time, I had several employees working with me previous to that, but we were only able to bring over one full time employee. And then we quickly kind of grew kind of exponentially. I mean, I was very fortunate that in my world, I was able to bring over a book of business because these clients still needed these resources. It’s not like they could just stop doing what they were doing and stop marketing their own business, they still had to reach out to somebody to get these materials designed or printed or produced or whatever that looked like. And so I’m very blessed and still thankful today that I was able to start my company the way I did because I started busy.
But I did realize that it was important to surround myself around experts who could support me, right? So, not everybody can be great at everything. And, for instance, I knew it was important to have a good small business attorney that I could rely on when the business name thing came up, making sure that our business paperwork was structured properly with the state of Texas. I knew it was important to have an accountant that I could rely on when it came to making sure that my bookkeeping was in order. I knew it was important to have a payroll processing service to ensure that my tax withholdings as well for me, as well as my employees was correct. And I try to tell small business owners starting all the time that it’s critical that if you know that you’re not great at something—like for me, I don’t like doing the books, I’d rather pay somebody to do my bookkeeping. It’s critical that you surround yourself around people that can help you. But it’s also very important that you budget for that, especially when a small business owner is just starting out, they need a budget for brand development, they need a budget for the attorneys to get their paperwork set up properly, they need a budget perhaps to figure out their bookkeeping solution. And so I knew early on that I needed to surround myself around these different connections. And in many ways I did that through—I met a lot of people through networking too, you know?


Susan: I think that is so cool that you kind of had the blessing of the firm you were with to be able to walk away with some of that business. That’s not always the case, and that is really, I think, a really, really cool thing. They must have been, my guess would be they were a smallish business, maybe not small-small but small enough to where they could see the value and having you still kind of be an outside part of the team, but also wanted you to continue to succeed.


Vicky: Absolutely. You know, I mean, we did have more attrition than we thought we would when we first started Full Moon. But that was okay. You know, I mean, we still had to…And again, I think just from a blessed perspective, we didn’t need any more business at that time, we were still working out our operational glitches that, you know, because we shut down our marketing department on the 31st and opened Full Moon on April 1, so we had a lot of things that we needed to work out and figure out along the way. And then, you know, once we were able to kind of slide into an operational routine in terms of workflow and what all that looked like, I realized that we needed to get out into the marketplace and begin networking our own company. So my primary focus was to attend as many networking organizations that I possibly could; find the ones that I felt a connection to, and attend those on a consistent basis. And that is specifically how I’ve been able to grow our small business sector over the years is through primarily networking.


Susan: One of the things you mentioned that I wanted to touch on before our call was how because of your business, because of where it’s located, a lot of it is on the web. You compete also on a global scale. Can you talk a little bit about what that’s like? Maybe some of the challenges you’ve run into, maybe some of the unexpected joys that you’ve run into?


Vicky: Yeah, I have lots to share about that. Several years ago, somebody told me or I heard or I read, I can’t remember, that graphic design was one of the top five dying industries in the US.


Susan: That cracks me up.


Vicky: At the time I was kind of crying laughing when I saw it. But I realized even before I did see that, that we are ultimately competing, to some extent, on a global scale. And it’s kind of like, the iPhone, or you the smartphone, right? All of the phones, one of their primary goals is to make sure that they are providing a camera that takes the best photos possible because obviously, that’s one of the most important features to a phone, a smartphone. But it doesn’t mean that everybody’s a good photographer, right? Even though they have a great camera in their hand or their pocket or their purse all day, every day, not everybody is a great photographer. Actually, it takes a lot of knowledge and understanding to be a professional photographer. Well, the same can apply to my industry, where you have all of these online templated tools and options where a typical client or person or individual can go online and create like their own marketing postcard or flyer business card and so on, right? Or they can go on to these websites where you push out what you want, like in terms of a logo, “Hey, I want a logo, I’m willing to spend this much on it,” and you get 100 designs submitted from designers all over the world, right?
So that’s where we compete within a global market. I’m actually okay with that now. I mean, it’s taken some time, I was a little discouraged when I saw that because I’m like, “Oh, I’m in a dying industry.” But I did realize along the way that there’s still value to the service and the knowledge, right? So it’s somebody like yourself being able to pick up the phone, call me, talk to me about what you’re looking to do. Talking about marketing strategies, and how do you intend to market your business? So we create this, what are you going to do with it? And trying to help guide the client in the right direction to ensure they get the best bang for their buck? I mean, I’ve had many, many, many conversations over the years with clients who want to implement a direct mail campaign, which by the way, is still very successful, if it’s done well and correctly and frequently. But they were thinking, “Oh, I just want to mail something out every two to four months.” And I said, “Well, why would you even waste your money? Direct mail is about frequency and consistency, and if you don’t have the budget, let’s talk about another option that that you could do, or that you could use to market your business that might be more fruitful.”
And so I’m okay with turning business down. My goal is to build a healthy client relationship. I don’t want just one job from a client, I want to be able to work with them, build their brand, help them market their business, help them and support them in becoming successful within their company and I want to have relationships that last for years. I still have client relationships that I’ve retained since my corporate days. And I value those significantly, and they value what I do. And just to be able to know that they can reach out to me, make a request, and I take care of them.


Susan: Yes, you absolutely do that. And I will just say for listeners who are thinking about starting something or have started something, and you realize, like, maybe you did go out there and get one of those templates or do something like that and it’s not your forte, you can’t do all the things. I mean, I guess you can, but you can’t do all the things well. And I know we all have different budgets, and that plays into everything, and I get that. But you really do have to…It goes back to what you said when you started your business, you had your core group of “I had the attorney, I had the accountant, I had those things.” This is also a very, very important piece because it is what everybody sees, right?


Vicky: Absolutely. I couldn’t agree more.


Susan: I mean, I cannot say enough good things about how you have worked with me helped me when it’s even the smallest stuff like a stupid form on the website, and what a pain in the butt those can be. You’ve just been overly patient and overly helpful and I can’t say enough good things.
So you’re a creative, you have a business…You’re a business person but you’re a creative, I would guess that sometimes, maybe I have this issue, you might lose focus. Or you might lack the inspiration that you really need to get a project done. Or you might just be burned out from a project and you still have other stuff that has to get done and you’re like, “I’m out of energy.” Where do you go for inspiration when you’re just at rock bottom?


Vicky: That’s a great question. Not to be crass but you know, I’ve told people over the years, I can’t just poop out a great design right off the, you know, on a whim. And sometimes it takes time and energy to come up with something that I feel confident to pass to the client for review. And yeah, so I mean, there are many times throughout on a monthly basis, let’s say, where I’m just, you know, I’m dry, I can’t come up with an idea, it’s just for whatever reason, I’m just not creative that particular day. I mean, thankfully, I do have a full time employee; he also works out of Austin. And so whenever I’m feeling that way, you know, I’ll kick something over to Matt perhaps, or if I’m trying to come up with inspiration, then usually what I do is I’ll just start googling, like, I’ll just start googling all kinds of stuff, I mean, random terms. And it’s so funny because for remarketing, I’m constantly getting remarketed on for things that I’m googling for clients to clear my cache. That’s an SEO (search engine optimization) term, by the way…


Susan: That’s really funny.


Vicky: Yeah. So I jump online, I just start looking at different things. I might look at—and this is maybe where the creative piece comes into it, I might look at say, a painting or an illustration or something, you know, a piece of artwork or whatever and I might see a little piece of that that inspires me, right? That I’m like, “Oh, I really like kind of that texture that they utilize in the painting,” or whatever. And then I kind of get inspired. So I mean, I do resort to googling quite a bit just to try to help with inspiration.
And then there are other times when, I mean, it’s just I’m knocking it out of the park, you know? So it’s an ebb and flow type of situation. The nature of our industry, unfortunately, does require us to work fairly quickly from a creative standpoint. So we’ve trained ourselves over the years to work on these projects in a more expedited manner. And I think clients come to appreciate that as well.


Susan: One other question that crossed my mind—and I think I sent this to you. But you’ve been on your own now—and I didn’t realize it’s been 15 years. You’ve had Full Moon for 15 years? What are some things that you would go back and tell yourself then that you wish you had known if you were going out on your own? Because I think a lot of our listeners are at places in their lives where they’re making changes. And I feel like we’re in a time in history where there are a lot of changes being made. And I don’t know if it’s—it’s probably not all women, I would think a good number of my listeners are really thinking about where differences can be made in the world. And so if they’re thinking about maybe a career change, or they’re thinking about using the skills that they have and parlaying it into something else and going out on their own, what are some things you wish you had known then that you know now?


Vicky: So just to back pedal a little bit to your question, you know, I look at business owners in a tribal way, you know, you can’t have a tribe without chiefs and Indians, right? And my point is that not everybody is meant to be a business owner, right? It’s just that’s not what they’re cut out to do. And there’s absolutely nothing wrong with that. And I would say if somebody were thinking about making the leap to do their own thing, it’s important, like I said before, to surround yourself with experts that can help support you. It’s important to have not only a budget to pay these experts to help you, but a budget to live on while you’re getting started.
I would say that I don’t really have any regrets because many, many, many, many, many failures have led to success. And so anybody that hasn’t experienced a lot of failures when they’re just starting their company, I would be surprised because those are the things that make the learning experience memorable, and so you don’t make the same mistakes again. And, you know, I’ve done operationally, I mean, I think about when we first started Full Moon versus how I operate my business now, it’s completely different. I’ve learned along the way to become more efficient. I’ve learned to ask my vendors, like what would be helpful to you to make your process more efficient, so we can keep everything streamlined? So I asked a lot of questions. And so I don’t really have any advice other than, you know, if you’re going to take the leap, go in off the high dive into the deep end and go full force. Make sure you have all your ducks in a row when it comes to getting your business setup properly the way it needs to be, make sure you have your brand developed, and just dive in, start meeting people. I predominantly meet people through networking, that’s my primary source for sales. But I would encourage anybody that’s thinking about it, do it, you know, what’s the worst that could happen? You know, they realize that that’s not meant for them, they’d rather go work for a company with benefits or whatever that looks like, then you can always go back to work for a company.


Susan: That is a really good point. And you were really instrumental in helping me finally jump. I mean, I think I was definitely one of those. In the beginning, I knew what I wanted to do, but I was scared to push it out. We had everything set up. I’ll never forget it. And one day you were just like, “Dude, it’s ready to go. Like, we can just hit the button now.” I was like, “Oh, okay. Are you…? Are you sure??


Vicky: Well, yeah. I mean, there are some people that fall in to the analysis paralysis situation. And I’m not saying that you were…


Susan: Oh, no, I totally did.


Vicky: It was just a fear of what people might think you were trying to do, which is a little bit different. It’s like, okay, you know. And I remember you and I had a discussion early on the phone, I think before I even developed a website for you. I was like, “Okay, well, you know, if you build it, how are you going to get people there?” And we talked about that and social engagement and so on. And I really just try to encourage clients that, you know, it’s not about being absolutely right, it’s just about getting it out there. And then if you realize you need to make some changes along the way, make changes. A business is a living, breathing, organic thing. And so if the pendulum stops, you’re not making any money. So sometimes it’s going to go backwards, you know, you made a decision that maybe wasn’t in the best interest of yourself or the company. And then sometimes you’re going to propel forward. You’ve aligned yourself with partners or networking opportunities that start feeding you additional business or referrals. So it’s a constantly moving organic thing. And that’s what I try to tell people all the time, “Let’s just get this done.” No one’s going to look at you and say, oh, you know, you’re horrible person because you made a mistake on something. I think, generally, it’s human nature for us to want to see our friends and peers and humans succeed by default.


Susan: I like that. I like that a lot. Well, I really appreciate your time today. Before I let you go, would you tell our audience—and I will make sure to link this in the show notes afterwards. Would you tell us where we can find you, online, if Full Moon has social? Where can we find you?


Vicky: Yeah, absolutely. My website is fullmoondesigngroup.com, and so you can check out our portfolio. You know, I’m kind of like a what? A cobbler’s daughter that doesn’t have any shoes, but I do try to keep our portfolio updated as much as possible. So most of the work that you’re going to see on there is recent work that we’ve done. And then as well as I do have a Facebook page, FMDG Austin. And let’s see, I do have a Twitter account, which honestly, for my business, I don’t use all that much. And one of the things that I talk with clients about because they feel like they need to use every tool out there that’s available to them, and I tell them they don’t, that they should focus on a couple of different things. And then start there and then maybe do something else, start layering in their marketing, networking and online activities, you know? So I’ll usually encourage clients to just start small and then start building from there.


Susan: That is such a good point, because we could spend a whole other 8 million hours talking about how much time social media takes up. And it’s a good thing. It’s a great marketing tool, but it takes a lot of time and a lot of work. Well, thank you so much for joining me today. I really, really appreciate it. It has been great to talk with you not about craziness on the website, but just to have a good conversation with you and talk a little bit more about what you do. So thanks for sharing today, Vicky. I really appreciate you being here.


Vicky: Thanks so much, Susan. And I hope some of this information is helpful for your audience.


Susan: Aww thanks, friend.


Outro: Hey Pod Sisters, thanks so much for joining me today. If you’re enjoying this podcast, head on over to iTunes or your favorite podcast app and hit subscribe. And while you’re there, I’d really appreciate it if you would rate and review it in order to make it easier for others to find. We also have a private Facebook group, the How She Got Here community page and would love to have you join us there to continue the conversation on today’s episode, as well as any other fun How She Got Here content. Thank you again from the bottom of my heart for listening. I’ll see ya soon.